Immersive Community Activation

Created a welcoming marathon environment that connects people through shared energy, support, and brand engagement.

Objective: Create an engaging on-site experience that drives positive brand interaction.

Insight: The marathon isn’t just about the runners; friends, family, and the community make it memorable.

Concept: Pop-up tents offering support, gear, and shared experiences to connect with the participants.

Objective.

Elevate Amex beyond sponsorship into a lived brand experience.

Challenge.

Turning a temporary setup into a lasting brand impression.

On marathon day, brands compete for attention in a highly saturated space filled with signage, sponsorships, and noise. Most activations are passive, forgettable, or slow to engage—failing to match the urgency and needs of runners in motion.

Insight.

Runners do not need more noise on race day. They need real, immediate support.

Throughout the marathon, runners face shifting physical and mental challenges like dehydration, fatigue, and energy loss. In those moments, small, well-timed advantages can meaningfully improve both performance and overall experience.

Strategy.

American Express becomes a performance partner, not just a sponsor.

  • By delivering real, tangible support at key moments throughout the race, Amex integrates into the runner’s journey instead of interrupting it.

  • Each borough activation is designed to meet a specific need, aligning with the physical and mental progression of the marathon from start to finish.

Concept.

The Express Lane

American Express partners with local businesses in each of the five boroughs to create a series of pop-up stations along the marathon route, offering runners real-time support at key moments in the race.

Each stop delivers a specific performance benefit, from hydration and fuel to recovery, while spotlighting the small businesses (who accept American Express) that power New York City.

Activation.

The 5 Boroughs

Each borough features a single pop-up in partnership with a local business, designed to deliver a specific performance benefit at the right moment in the race.

Staten Island

Local Business Partnership

RAW Fountain Juice, a Staten Island juice and health shop specializing in hydration, electrolyte drinks, and cold-pressed juices.

Experience

  • Hydration station with electrolyte drinks, cold-pressed juices, and quick hydration shots

  • Pre-race stretch and mobility zone to help runners loosen up before the start

Brooklyn

Local Business Partnership

Shelsky’s Brooklyn Bagels, a Brooklyn bagel shop providing fresh, carb-rich fuel options.

Experience

• Mini bagels and quick carb snacks for runners

Queens

Local Business Partnership

Juice and Beatz, a Queens-based juice bar offering smoothies, fresh juices, and energy blends.

Experience

• Smoothies, juice shots, and electrolyte drinks

• Light mobility and stretch station

The Bronx

Local Business Partnership

Bronx Sole Running Club, a Bronx-based running community supporting local athletes and endurance culture.

Experience

• Misting fans, massage guns, cooling towels, and ice packs

• Live hype crew made up of Bronx runners cheering participants on

Manhattan

Local Business Partnership

Gray’s Papaya, a New York City staple known for its quick, iconic, and tasty hot dogs.

Experience

  • Classic hot dogs and signature papaya drink as a rewarding, nostalgic post-race treat

  • Picture everyone finishing the New York City Marathon, wearing their medal and poncho, with a hot dog and a papaya drink in their hands thanks to American Express

Runner Handouts (at every tent)

Wristband

  • Lightweight, easy to wear, and collectible

  • American Express branding

  • Benefit: Minimal interference while running and creates a visible, take-home memento

Headband / Sweatband

  • Functional during the run, helping keep sweat out of runners’ eyes

  • American Express branding

  • Benefit: Practical, wearable, and integrated into the running experience

Impact.

☑ Integrated Amex into runners’ journeys, not just as a sponsor

☑ Provided tangible support that enhanced race-day experience

☑ Highlighted small businesses across NYC, boosting local engagement

☑ Strengthened brand perception as a partner in performance and community

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Campaign Strategy